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Accident & Illness


We do everything possible to keep children and adults in our Centre safe. We have clear procedures for identifying and reducing hazards, for recording all injuries and illnesses that occur at this Centre, and notifying parents.


  • Both children and adults have accidents, even in safe environments. Children can also get sick quite suddenly or can be unwell on arrival at the centre. Our job is to maintain the wellbeing of our children by creating a safe and healthy environment and acting urgently and effectively to ensure the health and wellbeing of all children.



  • We have a trained Health & Safety Officer on the staff.
  • We have a first aid kit equipped to the standard set by the Ministry of Education and kept fully equipped by the Health & Safety Officer.
  • We have an area where we can isolate sick children.
  • All qualified teachers have current first aid training.

Injury Prevention:

  • All staff take account of injury prevention in the layout, daily activities and rules in our centre.
  • Daily playground checks are completed by staff.
  • Our Team Leaders (or Person Responsible) check the Centre monthly for hazards.
  • All teachers are trained in first aid and in hazard identification and management.
  • All staff are trained to notify maintenance needs to the Manager. The Manager acts promptly on dangerous or urgent repair work and programmes in other maintenance work. Maintenance work is recorded.
  • The hazard management approach we take is to eliminate, isolate or minimise hazards in the Centre. Our Health & Safety Officer is trained to do these things.
  • The Health & Safety Officer analyses hazards and accident records monthly. The Manager acts on the Health & Safety Officer’s report.
  • A staff member is appointed to take care of animals at the centre.

Child Injury/Accident Procedures:

  • In the event of an injury to a child, a first aid trained teacher assesses the severity of the injury and gives the necessary first aid.
  • If the injury needs urgent medical attention, an ambulance will be called as well as the child’s parents.
  • If a child needs to go to a doctor, the parents/caregivers will be informed immediately and asked to collect their child and get them checked by a doctor or health professional.
  • If it is a head injury, an ice pack wrapped in a towel will be held on the child’s head for up to 20 minutes. If it is a burn, the injured area will be put under cold running water immediately for at least 10 minutes.
  • In the event that a parent/caregiver cannot be contacted, the Manager (or senior staff member) will take the child to the Medical Centre and remain with the child until their parents/caregivers arrive.
  • There will always be adequate staff to care for remaining children at the centre.
  • In all cases, incidents will be recorded in the accident book by a permanent teacher and a copy is given to parents the same day as the incident so they can take it with them to the doctor or health professional.
  • If there is serious harm, the Manager must report the incident to the Department of Labour as soon as possible and send a completed accident form within 7 days.
  • The Team Leaders ensures the accident/illness/incident register is completed.

Child Illness:

  • When possible, sick children with communicable diseases will be isolated to stop the spread of infection. Parents will be asked to collect them.
  • The Ministry of Health is informed of notifiable diseases. Staff and parents are informed of health warnings and how to recognise signs of any illnesses for which we receive Ministry notifications.

Vomiting and Diarrhoea:

  • If both vomiting and diarrhoea are present, or either have occurred twice, the person is considered to be infectious and therefore not able to attend the centre.
  • If this occurs to a child whilst the child is attending the centre, the parent/caregiver will be contacted, and requested to pick up their child within one hour.
  • As in the updated Ministry of Health Guidelines, any person needs to be clear of vomiting and diarrhoea for 48 hours before returning to the centre.
  • If a child arrives at the centre after having diarrhoea and/or vomiting overnight (as per the first point under ‘vomiting and diarrhoea’), the parent/caregiver will be asked to take the child home.
  • In the event of a vomiting & diarrhoea outbreak, parents/caregivers will be asked to collect their child after one episode of either vomiting and diarrhoea.
  • In the case of diarrhoea caused by antibiotics, a medical certificate may be required by Management stating that the child does not have a contagious illness, prior to the child returning to the centre.

High Temperature:

  • In the case of a child having a temperature over 38oc, the child will have any excess clothes removed and the parent/caregiver will be contacted and required to collect their child within half an hour. If the temperature increases before the parent/caregiver collects their child, they will be tepid sponged and given an ice block to help reduce the temperature.
  • In a situation where staff have made every effort but they are unable to contact the parent/caregiver or the emergency contact for the child, the most senior staff member/person responsible will decide if the child requires immediate medical attention. If this situation arises, the child’s details form will be printed and will accompany the child to Victoria Central Medical Centre on Victoria Street. If possible - the staff member will be a person responsible.

Eye Discharge:

  • If any person has discharge from the eye, they will be sent home.
  • Any person returning to the centre after a suspected case of conjunctivitis must have no discharge visible in the eye AND have been on medication for 24 hours. Please note that conjunctivitis is extremely contagious and is transmitted by the discharge.
  • If the eye discharge is not the result of conjunctivitis, a medical certificate will be needed.


  • In the case of a child having an unidentified rash, staff may ask the parent/caregiver to have their child checked by a doctor to ensure that the rash is not contagious.
  • A medical certificate may be required stating that the child does not have a contagious illness prior to returning to the centre.

Head Lice:

  • If a child is found to have head lice the parent/caregiver will be phoned and asked to take the child from the centre for treatment. Children are not permitted return to the Centre if there are any live head lice or eggs remaining in the hair.
  • Should there be a case of Head Lice in the centre, all parents/caregivers will be informed and requested to check and treat their child’s hair if necessary.

Allergic Reactions:

  • For children with known allergies, an action plan will be completed on enrolment with all relevant information including details of medications and how these are to be administered.
  • In the case of a child having a severe allergic reaction to a new food/substance, insect, etc. staff will:
  • Keep the child calm.
  • Phone ambulance, let them know you are taking child to Victoria Medical centre and you will meet them there.
  • Take child to Victoria Medical Centre with any relevant enrolment information.
  • Phone parents/caregivers or emergency contact.
  • Remain with child until parent or caregiver arrives.

Staff Illness and Accidents:

  • Staff with communicable illnesses must take sick leave.
  • Staff accidents and injuries are also recorded and procedures followed as for child procedures with next of kin notified where the incident is serious.

Review Date: August 2021